They just suck.They DO NOt care about their customers!
Returned item with tracking # plus insurance. They couldn't find it. I Faxed USPO proof...didn't matter. On top of that, their customer service (theres a stretch) was surley, and so much as accused me of lying...even with USPS proof!
They SUCK!!!! Buyer beware! They need to check out such fine company's as Zappos , and even QVC. Zappos rules, and at least QVC are polite, and truly try to help their customers!
SHOPNBC...you need to go back to customer service 101.
Again...buyer beware!!!!!ZAPPO'S RULES!