They just suck. They DO NOt care about their customers!
Returned item with tracking # plus insurance. They couldn't find it. I Faxed USPO proof...didn't matter. On top of that, their customer service (theres a stretch) was surley, and so much as accused me of lying...even with USPS proof!
They SUCK!!!! Buyer beware! They need to check out such fine company's as Zappos , and even QVC. Zappos rules, and at least QVC are polite, and truly try to help their customers!
SHOPNBC...you need to go back to customer service 101.
Again...buyer beware!!!!! ZAPPO'S RULES!