My husband bought me a pair of nycII earrings costing 247.00 .They were the
'Clicker back ' gemstone 14k or 18k over sterling silver.
He bought them for me for Christmas 2012 and the 4th time I went to wear them 2/13 , the clicker back broke. The lever you push down on to release the post went down, released the post and now will not come back up to lock post in. I called cust. Serv and they said all Christmas items were guarenteed until the end of Jan.
2013, sorry, Is there anything else I can help you with? As you all know you don't wear the same jewelry every day. These were special earrings I wore occasionally. Cust service could have cared less.
They were very cold and matter of fact. They didn't even want to hear the problem. They just said its past the 1/13 date and they could not help me. We work very hard for our money and consider 250.00 a lot of money.
My son bought me the rainbow heart necklace to match, also nycII rainbow collection and now I can,t wear it as a set.I also have the ring and the rainbow nuggett necklace. This is not the first time I have had this problem with cust service and shopnbc. FYI I WILL NEVER BUY FROM SHOPNBC OR NYCII AGAIN.
I'M HOPING SOMEONE FROM SHOPNBC WILL READ THIS AND CONSIDER GIVING ME AN EXCHANGE.I WOULD
RATHER HAVE ANOTHER PAIR OF EARRINGS INSTEAD OF THE MONEY
More Review Details
- Monetary loss:
- Review category
- Luxury / Jewelry
You May Also Like
- "My husband purchased an engagement ring from KAYS 6 yrs ago. We actually bought a 6,ooo.oo mounting and a 2,ooo.oo Leo diamond to put in it as the centerpiece stone...."
- "After reading the reviews I was very hesitant to buy. I took my chances and ordered 3 different lockets, charms and plates for Mother's Day gifts. I didn't receiver my..."
- "I received an OO for my birthday in February. I received a necklace (it has the little beads...looks like what they wear when wearing dog tags) and a locket with..."
- "I ordered flowers and did not get what I ordered. I have contacted them after numerous excuses didn't come to acceptable resolution. Never will I ever use them again. ..."
- "My boiler went out in my home and needed Immediate replacement. So I put in a request through Service Magic. The First Guy that called me could come right..."
- "I purchased a Gucci bag through bag barrow or steal. the price was about $2000 listed at around $850 which as 30% discount. When I received the bag I..."
- "I have tried to rectify the issue with this company twice. they sent somebody out to do a deep cleaning twice. I am in shock their definition of clean mike..."
- "Good Afternoon, We are having a major problem with our autoparts provider Nissan Autonation Miami. We didn't get one of two autoparts we bought through them for a Murano...."
- "I want to commend the manager of the Ryan's in Rome, Georgia. The Ryan's in Gardendale, AL closed and 2 flags from the Veterans Honor Room were sent..."