Middle of March Purchased a Serta Mattress $750 along with a certiciate for a free comforter upon dilivery--When dilivery came no certificate --called Shop NBC C.S.-They told me cerificate would come in the mail--waited a while --never came-called again C.S. told me I had to call Serta --called Serta -they said it was Shop NBC resposibility however Serta would not honor the certicate because it ened March 31st--Call NBC again--said they could do nothing about it-That anyway I needed to spent$787.00 to quailfy for the certificate (I did bought sheets at the same time) Never saw the qualifier Shop NBC said they advertized.
They did not honor all they did was give me a run around--After me screaming my disatisfaction they gave me a $50.00 credit..
Still very upset--Told them I will never shop with them again( Ilove Pamala McCoy Clothes)They could care less.. They lost alot of money from me over a comforter--Silly them
Monetary Loss: $750.