Anonymous
map-marker Upper Darby, Pennsylvania

10 years Later it Disappears

well this is how the story goes one guy was 6'4'' and other Big-"'Mike-"' GUy was 6'5'' TOLD CUSTOMERS AND KEPT TELLING CUSTOMERS to get this AIO AllinOne-Desktop Computer Now (-year-was-2002-) Because you may Never see it AGAIN...BOY was He right ...its The DINOSAUR came with Lexmark-6170 AIO FAX-Printer- and 5-spks- + Boom-Box...@...$$$ 2,495.00...easy pay til' its paid off Angry
View full review
Ellen G Oss

Tarnished jewelries

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
All my Michael Valletuti’s jewelry tarnished, the stones gets so cloudy. It’s a total waste of money. By the way his jewelries are expensive for s very low quality items. Shame on you.
View full review
Loss:
$500
Cons:
  • There is nothing good about this company
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Laurina Bni

The very same thing has happened to the pieces I bought and to make matters worse-he sells this metal combination as tarnish proof. I feel ripped off.

Anonymous

Good Ridance

Many people enjoyed the rude, ignorance of Allison Wagoner interupting guests and talking over them. She obviously pouted when not getting full attention. Well, its fine to be liked, BUT I can guarantee, the people who enjoyed that, are NOT the people who made purchases. Many of us simply changed the station on our tv.
View full review
Zyquan Ykh

Confused

I am looking to speak with someone about a todays show mug I ordered from shop nbc. I can’t get through to anyone.
View full review
Reason of review:
Poor customer service
Anonymous

Having credit report checked without my knowledge

I used my credit card for the purchase, a few days later I checked my credit score because I received an alert stating that my score had fallen and found out that shop nbc had done a credit check on me. I called them and was informed that they always do credit checks when a purchase is made using their extended pay service. I told the rep. that I was not made aware of this, and I was paying with an approved credit card. I let them know that if I had known this I would not have used value pay. This caused my score to drop by 3 points since it was a "hard inquiry". I have been purchasing from them for years. Because of this I will close my account with this company.
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Binghamton, New York

Ring sizing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a ring from shop nbc back in 2014.it was a Michael valitutti ring, and nowhere did it state the ring could not be resized. I called gems en vogue which is where they size and repair for valitutti, and was told that the ring CANT be resized, I paid 350.00 for a ring I cant wear,and cant get resized,if I had known that I would not have bought it, NO WHERE, did it statethat it could not be resized. both places are passing the buck, to each other.no one wants to take responsibility for it. I am NOT through with this. more to follow.
View full review
Loss:
$350
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Syann Tpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamptons At Boca Raton, Florida

Shop NBC - Watch Review from Hamptons At Boca Raton, Florida

Bought many items in the past. I ordered s watch that practicly crumbled. They didnt want it back and uafter a few payments. I called them and advised a call to capital one. P.s. collection agerncy was hired by hq at the time. They reaslly wantedvto fix this problem but was not to be with these unresonable folks. Not sure what route to go now???....please chime in to me. Thanks, dr.hudson ctc.
View full review
Reason of review:
Bad quality
1 comment
Syann Tpq

Previously sent without spell check.

Anonymous
map-marker Moorestown Township, New Jersey

Shop NBC - Moissanite Necklace Review from Moorestown Township, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have had so many serious probs starting with poor trained reps, I have spent over 6 figures with them, when they uses to sell high, end jewelry and electronics. I have been going thru a very serious illness and have received items that need to go back , I also received items that were not even mine in the same box with my merchandise. On top of that I am missing two items or never received a moissanite necklace that cost over 1500.00. How much u wanna bet that my necklace ended up going to another one of their customers and do u think that person is going to call and return it to its rightful owner,. I am going thru nightmare as my health prognosis is not good yet , this company when I called basically the president club said we can't do anything. U have 30,days to return items , I would think being hospitalized and ill should have went out of their way to help me and I do not have the ability to write letters . I have had most every other company caring upon hearing of my illness and showing their appreciation, I deserve to be credited as well as have them credit me for several items that were damaged and incorrect sizing. Bottom line, Do not do business or buy from this company I learned the hard way, maybe they should end up with an autoimmune disease at the age of 40 and suffer as I am . They are unethical and do not care about customers . The quality assurance to the president club should all be fired as they make serious mistakes. And yes they are the most ignorant, unprofessional people i have ever dealt with especially this lady named Chris , just a rep who is the president dept, who did nothing but tell me I cannot help you , well my husband has had it and there is The FTC, to complain to as well as the attorney general of minnesota so all u healthy ones take the advise of someone, who is fightning the worse disease . Fondly, hoxygirl
View full review
Reason of review:
Order processing issue
Anonymous
map-marker Kennewick, Washington

Shop NBC - Jewelry Review from Kennewick, Washington

I just talked with Evine customer service and it was a great experience the only thing that i have a complaint about is Chuck Clemency has beautiful jewelry but he needs to stick with the colored diamonds rather than do any white. His white diamonds are cloudy and very inferior to his pieces he has....especially in gem treasures....i bought 2 dream rings...kept one sent back green....if you want cloudy diamonds you can buy from JC Penny and not oay as much money... Chuck get your act together....
View full review
Reason of review:
Bad quality
Amar Fur
map-marker Louisville, Kentucky

Evine denies my purchases because shop nbc says I owe them per collection co

shopNBC has never contacted me about a bill nor has a collection co but Evine is denying my purchases because shopnbc says I owe $72.98 and $ 30.53 from Nov 2011 and Dec 2012. I made several calls to see what the problem was and they admitted they have never attempted to contact me. When they verified my address it was a wrg ddr and I've been in my current addr for 31yrs. They can't say what was ordered and where it was sent just that I owe them. Not true I don't owe them anything. I gave them my new addr at oliphant and they said the acct has been sold 3 times. Then they said well good thing it's such a small amt I said don't care what the amt, I don't owe them nothing. Waiting on doc to dispute but they have none to send me. ?????
View full review
Cons:
  • Fake info
  • Finance
  • Discourteous customer service reps
Reason of review:
Don't owe them

Preferred solution: Erase this negative information

Anonymous
map-marker Youngstown, Ohio

Warranty not WORTH it

I purchased a Proscan 32" television and also the 2 year SHOPNBC warranty. TV stopped working. I called EVINE yesterday and now they are saying that the 2 year warranty I purchased was only for 1 year.........so I am out of luck......too bad.......and they were extremely rude. I just purchased a Rotorazor and it says on paperwork that protection plan to be mailed/emailed within 10 days.......item purchased on 5/7/15........already been a month and no warranty info even though I paid for it. I cannot find warranty info on TV and now I wonder if it was ever sent to me.........Beware of unscrupulous tactics.......I will NEVER Buy from this company ever again..........Now I have a 3 year old television that is worthless and cannot be repaired and I am being lied to about the warranty information.......Be Careful and read everything........
View full review
Loss:
$350
Cons:
  • Discourteous customer service reps
  • New way they treat customers
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution

Anonymous
map-marker Bellevue, Washington

Shop NBC - Pants Review from Bellevue, Washington

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I returned two pair of pants. They were too short plus did not look right. I spent $19.22 total. All I reinbursed for was $7.58. I wrote back why. They said I get the s&h back. I returned items that I did not like,or was worn. Which I did not wear. They still had the tags on them. I do not know what their problem is. I am surprised their still in business. The merchandise is cheap to me. I will not order from them again. I doubt I will see the rest of the money I should get back. I will not order from them again. Beware do not order from them.
View full review
Reason of review:
Problems with payment
Anonymous

Shop NBC (SHQP) Value-Pay is NOT AS IT SEEMS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BEWARE FELLOW SHOPPERS I ordered fairly expensive items from this company and it was cancelled with no reason given as to why. Further inquiry of the order showed that they had cancelled it due to the item no longer being on “Value-pay”. This raised from questions in my head regarding the company’s practices and financials. Of course they’re allowed to do whatever they want to but it doesn’t necessarily make it ethical from a consumer’s point of view. Read the fine print when you check off any boxes during a purchase. Digging deeper into Shop NBC's history and size it is no wonder that their practices are so invasive. I understand that it is a company, and a company would be moronic if they did not ensure to thrive "for profit". However, from what it looks like, they receive incentives to check credit history and funnel shoppers into the use of credit cards from their providers. This is straight from their proxy report: December 2011, the Company entered into a Private Label Consumer Credit Card Program Agreement Amendment with GE Capital Retail Bank extending the Program for an additional seven years until 2019. The Company received a $500,000 signing bonus as an incentive for the Company to extend the Program. [1, p61] In their words this practice [of using the] ShopHQ credit card furthers customer loyalty, reduces total credit card expense and reduces the company’s overall bad debt exposure since the credit card issuing bank bears the risk of loss on ShopHQ credit card transactions" [1, p61]. Not only that but they are suffering from turmoil in the company management itself. Just recently the Clinton Group (which OWNS 4.1% of the company's shares) called out the company's directors and board members for "mismanaging the company and causing it to dramatically under-perform its rivals." [2] This is VERY true and is evident as their EPS for 2014 is in the negative at -0.12 (As-of close of 12/08/14 market) and their earnings have paled in comparison to their competitors. So what was ValueVision's response to this claim? They sent out a letter to their shareholders stating to reject all of the claims that Clinton Group is making and instead try to paint Clinton Group in a negative light by stating that shareholders shouldn't be moved by a company that has reduced its ownership from 40% to a mere 4.1% (Hmm I wonder WHY they've done that, ValueVision, its probably due to you under-performing year after year after year!!). In their letter to shareholders they even admit to the fact that many long-term investors may risk losing the share price at an upside down price (meaning they would take a loss). There is much more to the picture, but for the sake of brevity I have left that out (but can elaborate on). I definitely will not be giving this company my money after such turmoil in management. I’d rather support HSN or QVC as they are pro-consumer and have been doing a great job with their market stance. I truly hope that ShopNBC continues in this downfall so that they can’t receive any money from consumers that may not be aware of how poorly the company is run. [1]http://shophq.mwnewsroom.com/Proxy-Materials [2]http://tcbmag.com/News/Recent-News/2014/February/Activist-Investor-Calls-Foul,-Wont-Attend-ValueVi
View full review
Reason of review:
Problems with payment
5 comments
Guest

I'm not too happy myself.

I ordered what I thought was a quality sheet set.

I ordered three of them. Two of them were king size and one was a full size. I sent one of them back and the right color was sent to me.

I was excited to put them on my bed.

I did that but that had to be the worst sheet set that I ever had.

They would not stay on the bed. They were the worst sheet set ever.

I found the invoice finally. I called customer service. I was told I could not send them back and get my card could not get credited but I had no invoice to go with them.

All they said was that they were sorry and I could not send them back.

I want this company to realize that I don't care if I get the credit. I want them to know what piece of *** they sold to me.

I would not want my worst enemy to have them.

Guest

Value pay is not done through credit!!! The shophq credit is not value pay!!!!

Value pay= select value pay when purchasing a item (if value pay is a option) pay with your credit card. Your payments are divided up by whatever the value pay is. Normally that is 6. Shophq charges your card for the funds once a month.

No interest. It just makes it so you don't have to pay the full amount for a item up front. They let you pay over the course of 6 months. they automatically charge your card on file once a month for the 6 months.

Get a clue guy before posting a negative review on something you were un sure about. Btw, some items go on value pay, and then go off. This is nothing new on shophq, hsn, or qvc! You really need to research things next time.

You are at fault for being ignorant.

Not shophq problem. It's a case of user error.

Guest

VP is GREAT. My husband and i order expensive items often and never a problem.

Guest

No problems 4 1/2 yrs. Sorry to hear yours.

Guest

wow,u really used ur time on this 1.when u do something u do it full force.ha ha ,good 4 u !we should know what is going on with these co.'s Thank u 4 the time u spent on the project !!

View more comments (4)
Hershel Xaj
map-marker Milledgeville, Georgia

V34373 V2PREMIER19 MONTITOR INT

I HAVE SPENT OVER 2,149.98 IN FULL.I STAR HAVE PROBLEM WITH IT.IT NO LONGER WORKS.I WILL TELL EVERONE DO NOTBUY FOR THIS COMPANY.THEY DO NOT CARE ABOUT THE CUSTOMER.I WILL NOT BUY A THING FOR COMPANY.I LOST MY MONEY AND MY V34373 AND THIS COULD NOT BE FIX AT ALL.IT TO MUCH MONEY I SPENT ON IT.I LOVE DESKTOP COMPUTERS.THEY DID NOT CARE AT ALL.THEY COULD GIVE ME SOME OF MY MONEY BACK.I SURE CALL A LAW.AND SEE WHAT I COULD DID ABOUT IT.I BE THINK ABOUT ALL THE MONEY I LOST.
View full review
Loss:
$2149
Reason of review:
Damaged or defective
1 comment
Guest

They have become too big for their britches as my mom would say. Used to be customer friendly. Ha#!!!no more.

Anonymous

I had a collection agency calling me regarding a purchase 2012 not paid

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i was very surprised to received a call from a collection agency stating i received an interchangeable ear plugs for $174.00 in 2012 and was not paid. they have my social security number correct but i never received item and have no idea why Shop NBC never contacted me and now a collection agency calling me.... i told them someone must have stolen my identity and im concern lady just kept talking about the debt and attorney and did not care to hear my concerns... beware of scams and i have to get an attorney to check into this fraud. shop NBC must have sold contact information and personal inf to these collection agency.
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Lexington, South Carolina

BEEN CUSTOMER FOR 6 YEARS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have spent over $10K IN THE LAST 6 YEARS ALL VALUE PAY AND NEVER MISSED PAYMENT WENT TO BUY A RECEIVER FOR 200 AND DUE VALUE PAY AND GOT AN EMAIL THAT ITEM ORDERED GOT CANCELEED DUE TO NO CREDIT. WHAT THE *** IS THERE PROBLEM I WILL NEVER LOOK OR SUGGEST ANYONE TO THEM THEY ARE PIECES OF *** AND DONT CARE ABOUT REAL CUSTOMERS WHO HAVE ALLWAYS BEEN THERE. I ALSO DIDNT ALLOW THEM TO PULL MY CREDIT EITHER *** NBC.... NBC DOESNT CARE ABOUT NO ONE AT ALL. PLEASE EVERYONE GET AND WRITE ABOUT HOW SORRY THEY HAVE BECOME
View full review
Cons:
  • New way they treat customers
Reason of review:
Order processing issue
1 comment
Guest

What ever u buy stops working after 30 days!!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article