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1.5 Based on 12 reviews
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    • New way they treat customers 2
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I purchased a ring from shop nbc back in 2014.it was a Michael valitutti ring, and nowhere did it state the ring could not be resized. I called gems en vogue which is where they size and repair for valitutti, and was told that the ring CANT be resized, I paid 350.00 for a ring I cant wear,and cant get resized,if I had known that I would not have bought it, NO WHERE, did it statethat it could not be resized. both places are passing the buck, to... Read more

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Bought many items in the past. I ordered s watch that practicly crumbled. They didnt want it back and uafter a few payments. I called them and advised a call to capital one. P.s. collection agerncy was hired by hq at the time. They reaslly wantedvto fix this problem but was not to be with these unresonable folks. Not sure what route to go now???....please chime in to me. Thanks, dr.hudson ctc. Read more

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I just talked with Evine customer service and it was a great experience the only thing that i have a complaint about is Chuck Clemency has beautiful jewelry but he needs to stick with the colored diamonds rather than do any white. His white diamonds are cloudy and very inferior to his pieces he has....especially in gem treasures....i bought 2 dream rings...kept one sent back green....if you want cloudy diamonds you can buy from JC Penny and... Read more

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I have had so many serious probs starting with poor trained reps, I have spent over 6 figures with them, when they uses to sell high, end jewelry and electronics. I have been going thru a very serious illness and have received items that need to go back , I also received items that were not even mine in the same box with my merchandise. On top of that I am missing two items or never received a moissanite necklace that cost over 1500.00. How... Read more

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shopNBC has never contacted me about a bill nor has a collection co but Evine is denying my purchases because shopnbc says I owe $72.98 and $ 30.53 from Nov 2011 and Dec 2012. I made several calls to see what the problem was and they admitted they have never attempted to contact me. When they verified my address it was a wrg ddr and I've been in my current addr for 31yrs. They can't say what was ordered and where it was sent just that I owe... Read more

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I purchased a Proscan 32" television and also the 2 year SHOPNBC warranty. TV stopped working. I called EVINE yesterday and now they are saying that the 2 year warranty I purchased was only for 1 year.........so I am out of luck......too bad.......and they were extremely rude. I just purchased a Rotorazor and it says on paperwork that protection plan to be mailed/emailed within 10 days.......item purchased on 5/7/15........already been a... Read more

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I HAVE SPENT OVER 2,149.98 IN FULL.I STAR HAVE PROBLEM WITH IT.IT NO LONGER WORKS.I WILL TELL EVERONE DO NOTBUY FOR THIS COMPANY.THEY DO NOT CARE ABOUT THE CUSTOMER.I WILL NOT BUY A THING FOR COMPANY.I LOST MY MONEY AND MY V34373 AND THIS COULD NOT BE FIX AT ALL.IT TO MUCH MONEY I SPENT ON IT.I LOVE DESKTOP COMPUTERS.THEY DID NOT CARE AT ALL.THEY COULD GIVE ME SOME OF MY MONEY BACK.I SURE CALL A LAW.AND SEE WHAT I COULD DID ABOUT IT.I BE THINK... Read more

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i was very surprised to received a call from a collection agency stating i received an interchangeable ear plugs for $174.00 in 2012 and was not paid. they have my social security number correct but i never received item and have no idea why Shop NBC never contacted me and now a collection agency calling me.... i told them someone must have stolen my identity and im concern lady just kept talking about the debt and attorney and did not care to... Read more

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  • From mobile
  • Mar 24, 2015
  • #612420

Been with shophq for years. Bought a lot on valu-pay never had a problem! Now they changed the name to EVINE? ! They NO LONGER honor my valu-pay! WHAT THE *** THAT ALL ABOUT ????? I'm pissed

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I have spent over $10K IN THE LAST 6 YEARS ALL VALUE PAY AND NEVER MISSED PAYMENT WENT TO BUY A RECEIVER FOR 200 AND DUE VALUE PAY AND GOT AN EMAIL THAT ITEM ORDERED GOT CANCELEED DUE TO NO CREDIT. WHAT THE *** IS THERE PROBLEM I WILL NEVER LOOK OR SUGGEST ANYONE TO THEM THEY ARE PIECES OF S### AND DONT CARE ABOUT REAL CUSTOMERS WHO HAVE ALLWAYS BEEN THERE. I ALSO DIDNT ALLOW THEM TO PULL MY CREDIT EITHER *** NBC.... NBC DOESNT CARE ABOUT NO ONE... Read more

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