They run your credit report for each individual purchase you want to use value-pay. They hold your money (the value-pay amount until they do this even if they dont approve you they will hold your money indefinitely. They told me my order was canceled since my value pay was not approved and they sent a release to my bank to release the hold. Well almost 3 weeks later I the money still hasnt been released. I called my bank they said ShopNBC had not sent the release to them. So Shop NBC dropped the ball. HSN and QVC are much better!!!

Shop NBC sells products that dont work and I have always had issues when purchasing from them unlike with QVC and HSN no problems and GREAT customer service! No more ShopNBC for me!! I will stick to QVC! 128f937



  Comments (10)
1. Written by HadtoWrite on May 12, 2012 from middletown, new jersey, US
ValuePay is not BS...you are BS. Stop lying about a company because you don't have the money to purchase from them. Get a life!!***
2. Written by on May 8, 2012 from ft. worth, texas, US
Shop nbc sucks they take your money and dont give a *** will never order anything from yall again
3. Written by secondmac on March 30, 2012 from washington, district of columbia, US
Never, Ever, Ever had a problem with Shop NBC and i've ordered from them Dozens of times! Great customer services, shipping ordering, returns ETC. Never have run my credit and they couldn't with out your SSN AND permission.
4. Written by NJ on January 23, 2012 from catonsville, maryland, US
I have NEVER had a problem using Value Pay AND they can't run a credit check on you without you SSN....which I have never been asked for. Now...I may have forgotten to inform SHOPNBC a time or two when my credit card was stolen and my value pays were being paid through that card, but that was my fault not SHOPNBC's. Maybe you were trying to obtain a SHOPNBC credit card while you were purchasing your order....with your regular bank card as a backup? If you had bad credit and were not approved....THEN I could see how you would have had a problem. BUT....I have ALWAYS received great customer service through all of my years shopping with SHOPNBC.
5. Written by hello on January 17, 2012 from eden prairie, minnesota, US
my credit is horrible liek 515, and i have bought tvs watches sheets, all kinds of stuff, never had a problem, i love shopnbc
6. Written by joe on January 17, 2012 from athens, georgia, US
how did they run your credit without your ssn????????????? didnt ask me for it
7. Written by johannsfrau on December 17, 2011 from -, -, US
Purchased a couple of items on Dec 14 (only because HSN and QVC were out of stock) plus ShopNBC was offering lower/longer flex pay...well, they cancelled my order, but are still holding my money. I had to get the items elsewhere (for more money) and it's Christmas next week. They told me they would release the hold on my money in 2 days, and they have not! I will never attempt to buy from them, even if I had immaculate credit! Horrible! I was stick with HSN and QVC...Goood luck staying in business ShopNBC!
8. Written by rob on November 26, 2011 from conshohocken, pennsylvania, US
never had any problems with shopnbc, purchased lcd tv, fireplace, watch, all on value pay, never had a problem, and my credit sucks!
9. Written by Chris on August 31, 2011 from philadelphia, pennsylvania, US
I've never had a problem with them and my credit is awful! And everything they've sent is of exceptional quality :)
10. Written by alva69 on August 18, 2011 from los angeles, california, US
shop nbc did not run credit on me and i order from them all the time and my credit is not so good

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