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I purchased 2 Invicta watches a year ago (March 09). Within 60 days, one of them just failed to keep time. Figured it would be under warranty, with shipping paid (I paid to ship it to FL to get it "fixed") They send it back, COD for $25. The second watch, which I just shipped back over 3 weeks ago, had the finish coming off. Invicta has a minimum of a 1 year "warranty", and this show said the watches purchased would have 5 years of "warranty". Now, this "warranted" watch is an additional $103 to get the finish corrected.You can never reach Invicta, the phone number is constantly busy, and even if you try the direct line, same crap. Sending emails is worthless as they refuse to respond, and when they do, they tell you to call the number that you can't friggin get through in the first place....well maybe if you have a couple of hours to wait on hold.
That purchase will be my last Invicta. Too many empty promises to make a sale, but when it comes to "walking the walk", this company fails miserably 128f691
 Comments (33) |
| 1. Written by Intruudir on March 28, 2012 from berkeley, illinois, US I have several Invictas and have had no problem. I love the brand. Of course just like anything you have to shop carefully to get a good price. |
| 2. Written by Sultry on March 7, 2012 from reston, virginia, US Soemthing is not right with that SHopNBC as well, I have mnade couple of purchaes from them and everyone has been a disappoinment. Getting back to Invicta, I both two baby luphas a month apart, One limited the other sepcial editions. Both stopped working within two weeks of each other just shy of a year after purchase. Now they said 3 months to repair it.WTHeck" it's a stinking watch not a Rolls Royce being built from scratch. They wanted to charge me for a crystal when that didn't work, I told them send me my watches back. Well two watches came back but they are not the watches I sent in. Still in the process of trying to hash this out with them. In the meantime I'm thinking Class Action against this company. At the very least all complaints should go to the Attorney General. Did I mention they charge you by the retail amount not what you actually paid for the watch. Check out ShopNBC with closed captioning turned on. There is some nasty criptic messages going across the screen and it's been that way for months.I'm thinking a reputable company would have fixed it right away, or shut it down until it could be fixed. Something is not right with that group of people. |
| 3. Written by Levenski on March 3, 2012 from kansas city, missouri, US Invicta is the best watch company with qaulity time pieces I have 27 watches in which 15 of them are invicta I never regretting buying not one only had a problem with one automatic 21 jewel time piece so far I recommend invicta to everyone you can't go wrong |
| 4. Written by nick on January 19, 2012 from chicago, illinois, US I agree, I'll never buy an invicta again. I had an invicta that lost the bezel insert, from just a bump somewhere. The watch cost $140 new. The quote to repair it? $145. Thats robbery...never again. |
| 5. Written by jb on December 16, 2011 from ft. huachuca, arizona, US The huge 500+ dollar markdowns are just a advertising scam. Once you receive your watch it becomes obvious that its only worth 50. I bought a model 0433 because it looked like the black luminox diver watch. after comparing the 2 the 200$ luminox was 10x the quality of the "normall 700$" invicta |
| 6. Written by Charlie jay on December 6, 2011 from woodbury, new york, US I have purchased 8 invicta watches thus far. And no issues with any of mine. U guys deliver great products for such low prices, i still wonder how u do it. I will continue to buy the invicta brand for me and my wife. For those who had bad experiences STOP YOUR WYNING, and man up to the great time pieces being offered for a price that's next to nothing.. Hats off to team INVICTA..... |
| 7. Written by Anthony on November 23, 2011 from hilo, hawaii, US I purchased 2 invicta watches from shopnbc also. what a crock. They both totalled about 600.00 and not working after 1 year. I will never buy from shopnbc or invicta again unless it is from a jewelry store |
| 8. Written by Len Miller on October 29, 2011 from ocala, florida, US The five year warranty is basically worthless, if by any chance on a quartz watch the battery dies. you must send it back to them..at your cost, now i find out they ship it back to you cod. and i did find out that if i changed the battery myself the warranty would not be honored, so whyin the word do they sell their tool kit... |
| 9. Written by Darrin on October 12, 2011 from -, -, US Timex is a much better watch than Invicta! Timex actually makes watches that look good too. Invictas look like they come out of a gum ball machine! |
| 10. Written by leroy555 on September 10, 2011 from mastic beach, new york, US i have over twenty invictas and have one that stop working so please go to any store and tell the owner that you would like to buy awatche for $400 but you will put $50 down and take the watch home let me know how that works out for you |
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