I was drawn to ShopNBC because of their advertised Value Pay (interest free monthly payments) for a $1000 watch. Completed the transaction and a couple of hours later, received an automated email advising that their credit department denied Value Pay, but that I could pay for it all now and it would be good. Not for me; this concerned me because I have near perfect credit (hovering just below 900) and thought that someone had accessed my credit without my knowledge thus harming my credit and my name". I called SNBC and could not talk to anybody who could answer any questions other than I would receive a letter in a week or two; not sure what that letter would reveal/.
In any event, I had to acquire the three major credit reporting documents and found that my credit was not compromised, so what gives with SNBC? Another phone call or two would advance this no further; several emails returned with the boilerplate apologetic responses but NOT ONE PERSON WAS ABLE TO ANSWER MY QUESTION OR ENLIGHTEN ME WHY THIS OCCURRED?. I even asked to speak to a supervisor and was told the supervisor would tell me the same thing:.
Guess SNBC is a big operation and doesn't need their cut of the $1000 purchase I was trying to make'. But there is something good here, I went to Amazon and gladly paid the full amount on my credit card and received it next day:. I don't mind doing that, but when SNBC touts their Value Pay, then summarily rejects me, I take issue with that,. Bottom line, SNBC caused me to chase my tail (obtaining credit reports) for no reason?.
Goodbye SNBC, hello Amazon. 128f210
In any event, I had to acquire the three major credit reporting documents and found that my credit was not compromised, so what gives with SNBC? Another phone call or two would advance this no further; several emails returned with the boilerplate apologetic responses but NOT ONE PERSON WAS ABLE TO ANSWER MY QUESTION OR ENLIGHTEN ME WHY THIS OCCURRED?. I even asked to speak to a supervisor and was told the supervisor would tell me the same thing:.
Guess SNBC is a big operation and doesn't need their cut of the $1000 purchase I was trying to make'. But there is something good here, I went to Amazon and gladly paid the full amount on my credit card and received it next day:. I don't mind doing that, but when SNBC touts their Value Pay, then summarily rejects me, I take issue with that,. Bottom line, SNBC caused me to chase my tail (obtaining credit reports) for no reason?.
Goodbye SNBC, hello Amazon. 128f210
 Comments (4) |
| 1. Written by secondmac on March 30, 2012 from washington, district of columbia, US First off Credit scores do NOT go to 900, so your story falls apart right there. I've shopped with SHOPNBC for years! I've Never had a problem with them, orders, returns, shipping. Nothing. They have Never run my credit and couldn't do so with out your permission AND SSN. Somethings missing from this story. |
| 2. Written by 2beans on August 18, 2011 from poughkeepsie, new york, US Value pay on ShopNBC is a scam...they run your credit for every purchase which every hit hurts your credit so beware...I know someone who made purchases over one weekend when they pulled their credit report a few weeks/mths later ShopNBC had pulled their credit report over 10 times...during that period of time that is outrageous!!! BEWARE of SHOP NBC also they hold your money and wont release it even if ur not approved for value pay |
| 3. Written by Brenda Williams on August 5, 2011 from dallas, texas, US I purchased a 30inch singapore necklace.I took the necklace to a jeweller to have it shorten.I was told it was not 14k gold,but gold platedThe necklace was sold to me as 14k gold. |
| 4. Written by jerald on July 4, 2011 from dallas, texas, US The same thing happened to me. I placed an order this weekend 7/2/2011 . I have used value_pay in the past.payed as agreed worked fine until now.I received an email about three hours declining my order this. Was after they removed the money from my account. After reading your problem with them makes me very concern |
 |
| Comments on ShopNBC Advertised "Value Pay" But Won't Honor It | |
• Keep the topic of messages relevant to the subject. • Personal attacks will be deleted. • No Links or Scripts. |
