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86 complaints

Shop NBC Complaints & Reviews

Shop NBC Reviews

Anonymous
Shop NBC does not stand behind the invicta watches it sells
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

My husband purchased an invicta watch for me.I had the watch 2 weeks when the stem fell out.Shop NBC did not handle any of the repair process but made me try to locate my original ...

#238155
May 17, 2011
822

Mambooso...
Shop NBC .COM does not explain invicta warranty
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

SHOP NBC.COM does NOT fully explain the INVICTA watch warranty. It is stated a one year warranty, but when I called Invicta well within this time, I was told there would be a $28.0...

#236837
May 10, 2011
1429

Anonymous
Shop NBC - Serta Crappo
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Bought a queen size Serta from Shop NBC. After 90 days-sags so bad I had to throw it out. When I get into bed(averge weight), my little wife automatically ROLLS all the way over on...

#235185
Apr 30, 2011
682

BORNTOSHOP
Shop NBC - Credit Card Fraud
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I called to order a ring and they asked me if I wanted to use credit card on file. Told them no I was closing that account and gave them another card number. They still charged the...

#232331
Apr 14, 2011
851

Lvredrock
Shop NBC - Superwave and ShopNBC avoid
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I just want to let everyone know how ShopNBC is not a friendly and will not help you. I bought a Superwave Oven and 4 weeks into owning it the oven died in a middle of cooking a ch...

#230945
Apr 06, 2011
800

Anonymous
Shop NBC Customers Beware
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I you use Shop NBC credit card (GE Money Banks) they will charge you a monthly service charge even if you pay your balance off. I used their value pay and even though I pay the mon...

#230632
Apr 04, 2011
572

Elkhornss
Shop NBC - ShopNBC Advertised "Value Pay" But Won't Honor It
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I was drawn to ShopNBC because of their advertised Value Pay (interest free monthly payments) for a $1000 watch. Completed the transaction and a couple of hours later, received an ...

#230406
Apr 03, 2011
1804

Kevinsue
Shop NBC - ShopNBC is a mess
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I purchased a facial machine on ShopNBC when it was on air. There was never anything that said the machine was sold out when I bought it, or after I bought it. I also bought some...

#228957
Mar 26, 2011
516

DreamGrL...
Shop NBC - Shopnbc Mis-represents their products on their page
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I purchased an Asus netbook from Shopnbc. The product title and description both describe the Asus 1201N dual-core netbook with a N330 processor. However the specs are for the Asus...

#226339
Mar 12, 2011
397

Hdrider41
Shop NBC - I bought a mitsubushi 73
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

The glasses broke as soon as i tried to put the batteries in them what a bunch of junk . when i contacted shop nbc there 1st responce was you could return the whole pacage ya right...

#220515
Feb 08, 2011
389

Barrier100
Shop NBC - ShopNBC is the worst!!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Returned an Invicta watch with insurance and tracking. 25 days later they will not process the return. I told them that they signed for it and it was in their hands and the CSR sai...

#219982
Feb 05, 2011
454

Rosey
Shop NBC digging deeper into pocket
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

They get worse day by day. It wasn't enough shopNBC mishandled order; sent to a 7yr old previous address, tried to make me track; until I got to corporate via manufacturer.

#219249
Feb 01, 2011
355

Anonymous
Shop NBC - They will never admit they screwed up!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

They just suck. They DO NOt care about their customers! Returned item with tracking # plus insurance. They couldn't find it. I Faxed USPO proof...didn't matter. On top of t...

#218725
Jan 28, 2011
342

Rvdorman
Shop NBC - SHOPNBC- POor Customer service
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

FYI, CAN YOU PLEASE ASIST. Thanks--- On Wed, 1/5/11, richard dorman wrote:From: richard dorman Subject: Fwd: Regarding Order 68860271 and Order...

#214805
Jan 05, 2011
883

Anonymous
Shop NBC - SHOPNBC.......Horrible Horrible Horrible!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I ordered from SHOPNBC for a couple of years without a problem and all of a sudden, everytime I try to order something on ShopNBC, they cancel my order without any notification or ...

#213591
Dec 28, 2010
466

Rhonda T...
Shop NBC still stomping on my last nerve!!!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Update on the 65" Mitsubishi 1080p 3D DLP Cinema tv i DON'T have from ShopNBC! Spoke to person who answered the phone after my aprox. 7 min. hold. Told her i would like to speak wi...

#212415
Dec 20, 2010
601

Rhonda T...
Shop NBC - Service is horrible-trying to get damaged 65
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

11/29/10 ordered a 65"7 series Mitsubishi w/HDMI 1080p DLP cinema TV w/3D glasses! This order was delivered to my house on 12-03-10! Not bad huh? Opened package following morn. to ...

#212325
Dec 19, 2010
640

Anonymous
Shop NBC - Shipping rip off!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Purchased item with free shipping/handling special. Decided to return the item because was not working for me. NO pre-paid postage sticker, which was fine. Purchased shipping on my...

#203830
Oct 22, 2010
933

Anonymous
Shop NBC - SHOPNBC - THE WORST CUSTOMER SERVICE!!!!
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I changed the payment method for my ValuePay orders online from PayPal to my ShopNBC card in August.I changed EACH individual payment on EACH order from PayPal to ShopN...

#202524
Oct 13, 2010
535

Pamdh
Shop NBC - Telephone harassment by ShopNBC
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

July/August 2010 - Do not apply for the ShopNBC card! Even though the card has their company name on it, they are unable to resolve billing issues with their own credit card compa...

#196590
Sep 01, 2010
472

Anonymous
Shop NBC - Refund Policy When you Cancel an Item.
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I Recently Purchased a Ring and Hit The Wrong Item.. Within 5 Minutes they Charged my Credit Card Through my Bank.. I Then Cancelled the Order Within 10 Miniutes and Now it's g...

#196262
Aug 29, 2010
911

Anonymous
Shop NBC and Invicta Watch
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Bought an Invcita watch from Shop NBC in April 2010. It stopped working in August 2010. It was under warranty with Invicta, but since it was only four months old, I reported the ...

#196187
Aug 28, 2010
2524

Anonymous
Shop NBC - Return policy not good
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I recently, for the first time, ordered an item from Shop nbc. I decided to return the item, and there wasn't a return label. I had to spend $11.67 and when you add the $7.99...

#194203
Aug 16, 2010
999

Zarella1
Shop NBC - Canon Rebel XS
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I purchased a Canon Rebel XS with Paypal account on ShopNBC.Transaction went through without a problem.A week later,Ireceive an email from ShopNBC stating sorry we can ...

#191273
Jul 26, 2010
519

Cajunman
Shop NBC - Cheap product
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Recieved my invicta watch and i sure am dissapointed with the quality of the product i purchased, the band which comes from china was terible, i can,t believe that invicta is sel...

#185729
Jun 13, 2010
567

Queen1
Shop NBC - Does not care about customer-Gives a run around
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Middle of March Purchased a Serta Mattress $750 along with a certiciate for a free comforter upon dilivery--When dilivery came no certificate --called Shop NBC C.S.-They told me ce...

#182031
May 14, 2010
479

Doon123
Shop NBC - I ordered 1 invicta watch ($399.94) they billed 4
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I ordered 1 watch from SHOPNBC online. They placed an order for 4 at $399.95 each. This is the third time they have placed any order for more items then ordered. There prices may b...

#177670
Apr 08, 2010
700

Anonymous
Shop NBC - ShopNBC Invicta watches are worthless
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I purchased 2 Invicta watches a year ago (March 09). Within 60 days, one of them just failed to keep time. Figured it would be under warranty, with shipping paid (I paid to ship ...

#175575
Mar 19, 2010
6302

AUBRURNH...
Shop NBC - Would not replace open product until returned
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

I received SENSA WEIGHT LOSS SYSTEM 2 MONTH SUPPLY from ShopNBC. The package arrived with one shaker top open. The "sweet" side. The product spilled in the box, so I lost a good ...

#175365
Mar 18, 2010
694

Anonymous
Shop NBC - ShopNBC treats customers like dirt
5.0 6740 Shady Oak Rd Eden PrairieMN55344 18006765523 http://www.shopnbc.com/CustomerService/

Had a product on value pay (extended monthly payments). Then the card I put it on was lost so I called the bank and the account was closed. I didn't remember this was the card I ...

#174718
Mar 14, 2010
973
Reviews 31-60 of 86

Related Information

Shopping
All markets consist of two major components: retailers and consumers. These people sell and buy different goods, for example appliances, cosmetics, electronics, entertainment, and furniture, or services, wireless, satellite connection, pedicure, and the like. Consumers refer to individuals or households who use generated goods and services. In order to maintain the balance on the market consumers have to be satisfied. Consumers are the moving forces of every market. They determine what product is to be manufactured, set the demand on this or that type of goods, define the trends in the sphere, as well as cause the changes on the market. Consumers are people who accept the manufactured goods in exchange for something worthy, at the present time, - for the money. Today, in the world of incredible competition consumers are kept satisfied. A retailer who loses its client will not survive. That is why consumers are like warning signs. If the quality of goods and services worsens, the warning signs come in form of complaints and negative feedbacks.

Featured Complaints