Shop NBC Complaints and Reviews

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Shop NBC
Main address: 6740 Shady Oak Rd 55344 Eden Prairie MN
18006765523, , customerservice@shopnbc.com
  • 131+1 mobile complaints
  • $34.2K claimed losses
  • $259 average
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  • 2 days ago
  • Shopping
  • Invicta Pro Diver Watch
  • 1
  • 1
  • 19

I bought a invicta pro diver watch last year and just after a few weeks it started having problems ,first it doesn't keep time ,second it is supposed be water proof ,went snorking and wore the watch and the glass fogged up , I called the company to get it fixed ,,so I gave them the invoice that came with the watch and they told me that was the wrong paper work ,and I told them that is all I... Read more

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  • From mobile
  • Shop NBC
  • Sep 12
  • by anonymous
  • #533145

Thanks for letting me know problems l work too hard for my $ $ Very Helpful : ( Add comment

     

  • Aug 14
  • Online Shopping
  • Account Billing
  • 78

I have never brought anything from this company. I call the number on the bill and she told me that they needed my social security number. I told her no u will not get that. Then she said she could not help me so I hung up. How do people do this to someone when it not their. Like I said I have never order anything from SHOPNBC I don't know anything about them . So I will be sending a letter back... Read more

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  • Jul 16
  • Products
  • San Diego, California
  • Defective Items Return
  • 179

About a year ago, I received an email from the manager of customer service (or similar dept.) stating that I was about to be banned from shopping there if I continued to return items. Frankly the things I had returned either were defective or didn't fit. To be fair, that was about 50 percent of what I'd purchased. I was totally amazed that I'd be treated like this as there was no abuse... Read more

Was this review helpful? 3 1

     

  • Jun 16
  • Appliances and Electronics
  • New York City, New York
  • Removal Of Review
  • 61

Bought a gold plated Invicta watch with a blue center link that was not plated between each link. Watchband looked terrible when I was wearing it. the non plating showed through. I submitted a review and gave it 1 star. My review was up on the website and a few weeks later it was remove and now only a 5 star review was their. How terrible not letting customers read an honest review of its... Read more

Was this review helpful? 1 0

     

  • May 09
  • Luxury / Jewelry
  • Catasauqua, Pennsylvania
  • Rings
  • 129

I ordered 1 ring on 6-value pay at $47.99 per month.They sent me 2 different rings and charged me $754.00. I called customer service.99 and they said the best they could do for me then was to change the pymt method to the 6-pays. Days later, the $754.00 still not replaced in my checking acct, but $47.99 plus $55.00 was now charged in addition to the pymts in full. I called again and.asked for... Read more

Was this review helpful? 2 1

     

  • Apr 14
  • Shopping
  • Order Cancellation
  • 201

Today I received a email stating that one of my orders were cancelled and I was shocked I have ordered 20+ items since Christmas using value pay. I have always been approved and 95 percent the time I pay off my value pays early I only had two items that I did not pay off early because honestly I just like having the option of the monthly payment. When I received the email I called them and I was... Read more

Was this review helpful? 4 0

     

  • Feb 24
  • Credit Cards
  • Jacksonville, North Carolina
  • Collection Call
  • 127

I rec'd a call from a collection agency saying That my credit card was declined and my Payment was 5 days past due....5 days late and turned Over for collections without so much as a phone call to me. I did get a letter last friday and called them that day To say my new card had just been replaced With a new number and gave it to them For the payment. They informed me that I would have to call... Read more

Was this review helpful? 2 1

     

  • Dec 26, 2013
  • Luxury / Jewelry
  • Houston, Texas
  • Customer Service
  • 74

Ordered several watches for guaranteed delivery by Christmas. One item was not the quality of photo. Other item never delivered and could not reach customer service. I was put on hold and no one ever answered. Tried to reach UPS and they could not respond even with the tracking information. As of this morning, I have still not received the other watch which was a gift for my 82 year old... Read more

Was this review helpful? 0 1

     

  • Dec 21, 2013
  • Appliances and Electronics
  • Claim Filing
  • 99

Wish I had seen this site before I made my first purchase. I ordered a tablet as a Christmas gift for my daughter. The package was to be sent to her home. UPS "said" they delivered it; the comment from the driver was "say woman at door". The package in question was NOT delivered. I called SHOP NBC to file a claim; I couldn't reach the claims department, my claim was taken by a (I use the... Read more

Was this review helpful? 2 0
 
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