Shop NBC Complaints and Reviews

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  • Customers like
      No items
  • Customers don't like
    • New way they treat customers2
    • Discourteous customer service reps2
    • Finance1

  • Jul 19
  • Shopping
  • Moorestown Township, New Jersey
  • Moissanite Necklace
  • 41
  • REVIEW RATING 4/5

I have had so many serious probs starting with poor trained reps, I have spent over 6 figures with them, when they uses to sell high, end jewelry and electronics. I have been going thru a very serious illness and have received items that need to go back , I also received items that were not even mine in the same box with my merchandise. On top of that I am missing two items or never received a... Read more

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  • Jul 08
  • Customer Service
  • Louisville, Kentucky
  • Shop Nbc Billing Department
  • 41
  • REVIEW RATING 4/5

shopNBC has never contacted me about a bill nor has a collection co but Evine is denying my purchases because shopnbc says I owe $72.98 and $ 30.53 from Nov 2011 and Dec 2012. I made several calls to see what the problem was and they admitted they have never attempted to contact me. When they verified my address it was a wrg ddr and I've been in my current addr for 31yrs. They can't say what was... Read more

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  • Jun 07
  • Appliances and Electronics
  • Youngstown, Ohio
  • Shop Nbc Warranty
  • 143
  • REVIEW RATING 4/5

I purchased a Proscan 32" television and also the 2 year SHOPNBC warranty. TV stopped working. I called EVINE yesterday and now they are saying that the 2 year warranty I purchased was only for 1 year.........so I am out of luck......too bad.......and they were extremely rude. I just purchased a Rotorazor and it says on paperwork that protection plan to be mailed/emailed within 10... Read more

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  • Apr 15
  • Desktop computers
  • Milledgeville, Georgia
  • 1
  • 1
  • 122
  • REVIEW RATING 4/5

I HAVE SPENT OVER 2,149.98 IN FULL.I STAR HAVE PROBLEM WITH IT.IT NO LONGER WORKS.I WILL TELL EVERONE DO NOTBUY FOR THIS COMPANY.THEY DO NOT CARE ABOUT THE CUSTOMER.I WILL NOT BUY A THING FOR COMPANY.I LOST MY MONEY AND MY V34373 AND THIS COULD NOT BE FIX AT ALL.IT TO MUCH MONEY I SPENT ON IT.I LOVE DESKTOP COMPUTERS.THEY DID NOT CARE AT ALL.THEY COULD GIVE ME SOME OF MY MONEY BACK.I SURE CALL A... Read more

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  • Mar 31
  • Collection Agencies
  • Debt Collection
  • 240
  • REVIEW RATING 4/5

i was very surprised to received a call from a collection agency stating i received an interchangeable ear plugs for $174.00 in 2012 and was not paid. they have my social security number correct but i never received item and have no idea why Shop NBC never contacted me and now a collection agency calling me.... i told them someone must have stolen my identity and im concern lady just kept talking... Read more

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  • From mobile
  • Shop NBC
  • Mar 24
  • by anonymous
  • #612420

Been with shophq for years. Bought a lot on valu-pay never had a problem! Now they changed the name to EVINE? ! They NO LONGER honor my valu-pay! WHAT THE *** THAT ALL ABOUT ????? I'm pissed Add comment

  • Mar 17
  • Online Shopping
  • Lexington, South Carolina
  • Receiver
  • 1
  • 1
  • 293
  • REVIEW RATING 4/5

I have spent over $10K IN THE LAST 6 YEARS ALL VALUE PAY AND NEVER MISSED PAYMENT WENT TO BUY A RECEIVER FOR 200 AND DUE VALUE PAY AND GOT AN EMAIL THAT ITEM ORDERED GOT CANCELEED DUE TO NO CREDIT. WHAT THE *** IS THERE PROBLEM I WILL NEVER LOOK OR SUGGEST ANYONE TO THEM THEY ARE PIECES OF S### AND DONT CARE ABOUT REAL CUSTOMERS WHO HAVE ALLWAYS BEEN THERE. I ALSO DIDNT ALLOW THEM TO PULL MY... Read more

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  • Mar 16
  • Accessories and programs
  • San Dimas, California
  • Epson Expression Home Xp410 Printer
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

bought an epson xp410 wi-fi printer, in late 2013, just opened it to replace old one, cartridges were installed no elect cord, called epson.com they said I was sent a demo, box sealed as if it were new. I lost 90.00 senior income..useless you can;t trust the company to do the right thing Angel Tompkins actress Golden Globe Nominee. I called, too late they said...Epson is still selling the same... Read more

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  • Mar 14
  • Online Shopping
  • Clermont, Florida
  • Receiver
  • 192
  • REVIEW RATING 4/5

I HAD ORDERED AND RECEIVED 4 TIFFANY LAMPS, A TIFFANY FLOOR LAMP AND AN EXPENSIVE POT AND PAN SET AND ALWAYS DID THE 6 VALUE PAY PROGRAM. BUT IT WASNT UNTIL I TRIED TO PURCHASE A RECEIVER AND A CD PLAYER THAT THEY ACTUALLY RAN MY CREDIT AND DENIED ME CREDIT, NOT BECAUSE i HAD BAD CREDIT BUT BECAUSE i HAD NO CREDIT HISTORY. I HAVE SPENT THOUSANDS WITH NO ISSUE, BUT THEN THEY RUN A CREDIT CHECK... Read more

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  • From mobile
  • Shop NBC
  • Feb 23
  • by anonymous
  • #599059

The value pay is actually a line of credit....I've made mistakes as a young adult so my credit isn't the best and placed an order only to have it canceled and was told I have to pay in full.....will NEVER shop with this company again Add comment

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